Purchasing Tickets

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Tickets for all Tsongas Center at UMass Lowell events are available at TsongasCenter.com, by calling (866) 722-8780, or by visiting the Tsongas Center Box Office.
Pre-paid parking is now available for Tsongas Center events at the box office.  If you are purchasing event tickets at the box office, ask if you can pre-purchase parking for a guaranteed spot in one of the venue lots just feet from the main entrance.

Box Office Information:
The Tsongas Center at University of Massachusetts Lowell Box Office is located in the main lobby of the center. All major forms of credit card and cash are accepted at the box office. Checks are not an accepted form of payment at the Tsongas Center Box Office.

For more information the box office can be reached at (978) 934-5738. The Tsongas Center Box Office does not take orders via phone, all phone orders must be made by calling (866) 722-8780.

Box Office Hours:
Regular Hours
Monday-Friday: 10 am to 5 pm
Saturday: Closed
Sunday: Closed

Weekend Event Day Hours:
River Hawks Hockey: Open from 2 p.m. through the end of the second period
Concerts & Special Events: Open at Noon

Will-Call Window:
If you have tickets waiting for you at the will call window for events please:

  • Present your state or federally issued I.D. such as a driver's license
  • Present the credit card that was used to make the purchase, if applicable
  • Present any paperwork or contact name/party associated with your tickets, if applicable
The Will-Call tickets are available for pickup two hours prior to the event time.

Accessible seating
The Tsongas Center is wheelchair accessible. A wheelchair accessible ramp is located outside the facility (to the left as you face the Tsongas Center) which leads to the main lobby. A passenger elevator is located in the main lobby for floor and concourse access. For those patrons who would like to be dropped off in front of the building, they are welcome to do so, and can enter the building through the East Entrance. The passenger elevator is accessible from the East Entrance as well as the Main Lobby.

For patrons looking to purchase accessible seating, you may order online via TsongasCenter.com ticketing, visit the Tsongas Center Box Office, or  call our ticketing call center at (866) 722-8780

For further information on building policies please click here to download a complete document of building policies. If you have an event specific question or question about any of our venue policies please contact the Tsongas Center Box Office at (978) 934-5738.

Ticket holder acknowledges all risks incidental to any game or event for which a ticket is issued, whether occurring before, during or after the game or event, and hereby agrees to assume the same. Management reserves the right to refuse admission by refunding the price hereon, and/or to expel from the premises any person whose presence or conduct is deemed by it to be objectionable. Expulsion cancels this ticket and the holder thereupon forfeits all claims, including any claim to a refund of the ticket price. Tickets deemed lost or stolen will not be honored. Admission is subject to compliance with applicable laws, by-laws, regulations and facility rules ("The Rules").

Failure to comply with The Rules may result in non-admission or expulsion. A list of prohibited items is posted at all points of entry to the facility. Holder consents to a reasonable examination of his/her person and effects to ensure compliance with The Rules. Price shown is inclusive of all taxes and facility charges, where applicable. Without the express written consent of the producers, no ticket shall be resold, given away or disposed of by the purchaser in connection with any promotion by the purchaser of any products or services whatsoever or for any other commercial purpose.

Tsongas Center at UMass Lowell
300 Martin Luther King Jr. Way
Lowell, MA 01852

Box Office Numbers
Ticket Purchase #:
(866) 722-8780

Tsongas Center at UMass Lowell Box Office #:
(978) 934-5738

General Information #:
(978) 934-5760

UMASS Lowell River Hawks General Info #:
(978) 934-2181


 Box Office Hours
Hours: Mon-Fri 10 am - 5 pm
Closed Sat/Sun
The box office is located in the main lobby of the Tsongas Center at UMass Lowell and will remain open approximately halfway through an event. We open at noon for event days and 2PM on Hockey days on weekends.

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